價格：免費
更新日期：2016-05-30
檔案大小：4.9M
目前版本：2.0.2
版本需求：Android 4.0.3 以上版本
官方網站：http://www.bluewave.co.ke
Email：info@bluewave.co.ke
聯絡地址：Woodley Off joseph kangethe road Ngong road 636 00100 Nairobi Kenya
KAPS Vulcan offers a web based help desk mobile application that is able to identify manage and resolve KAPS physical site issues on real time .
Brought to you by demand, KAPS Vulcan allows KAPS support staff to provide real time reports and gps locations while in the field. The application is a complementary of the online version the online application allows you flexibility to create new tickets, assign time, and close out tickets all in real time. It’s a little bit of support love in your pocket.
Features:
•Access and respond to all of your open tickets
•report on the issue in real time
•checks site coordinates and only submits when one is on site
•escalate issues to the admin for reassignment
•closes tickets automatically at 100 %