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Supportbench

價格:免費

檔案大小:20.1 MB

版本需求:需要 iOS 9.3 或以上版本。與 iPhone、iPad 及 iPod touch 相容。

支援語言:英語

Supportbench(圖1)-速報App

A case management application that delivers on the promises you make to your customers. Deliver the best support using the most flexible tool-set.

This version of the iOS app includes:

• View and update cases including all of the fields

• View all of your teams cases

• View queues and your work queues

• View recent items

Supportbench(圖2)-速報App

• Create new cases

• Attach new activities to cases including tasks

• Upload and view attachments on cases

• Take a picture and attach it to a case

• View the details of your tickets including comments with rich text and inline images

• Forward cases to other agents

Supportbench(圖3)-速報App

• View a companies information and update it including contacts and case history.

Supportbench is a powerful and flexible case management system for those customer service and help desks that need more than just the status quo ticketing system.

Supportbench(圖4)-速報App

支援平台:iPhone, iPad