價格:免費
更新日期:2019-04-26
檔案大小:62.7 MB
目前版本:1.3.0
版本需求:需要 iOS 10.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言:英語
Features of our call center software
Calls: Make and receive calls at your convenience.
Agent presence status: Set your availability by toggling between being online and offline from within the app.
Recent calls: Directly engage with your most recent callers from the list of recent calls
On-call functions: While on call, you can mute or put your call on hold to provide a clean customer experience.
Tickets: Convert your important and unresolved calls as tickets in Freshdesk.
Benefits of Freshcaller
No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.
One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.
Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.
You can try it out for a period of 14 days for free. Check out our pricing plans.
支援平台:iPhone, iPad