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Freshcaller

價格:免費

更新日期:2019-04-26

檔案大小:62.7 MB

目前版本:1.3.0

版本需求:需要 iOS 10.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。

支援語言:英語

Freshcaller(圖1)-速報App

Features of our call center software

Calls: Make and receive calls at your convenience.

Agent presence status: Set your availability by toggling between being online and offline from within the app.

Recent calls: Directly engage with your most recent callers from the list of recent calls

On-call functions: While on call, you can mute or put your call on hold to provide a clean customer experience.

Freshcaller(圖2)-速報App

Tickets: Convert your important and unresolved calls as tickets in Freshdesk.

Benefits of Freshcaller

No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.

One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.

Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.

Freshcaller(圖3)-速報App

You can try it out for a period of 14 days for free. Check out our pricing plans.

Freshcaller(圖4)-速報App

支援平台:iPhone, iPad