速報APP / 商業 / MMM ServicesApp

MMM ServicesApp

價格:免費

更新日期:2017-05-23

檔案大小:27 MB

目前版本:3.3.179

版本需求:需要 iOS 8.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。

支援語言:英語

MMM ServicesApp(圖1)-速報App

Your Corporate Business Services Are At Your Fingertips

MMM Servicesapp is a service ticketing application which enables companies 100% mobile connectivity for help desk support allowing customers and service providers to communicate directly from anywhere around the globe.

MMM Servicesapp works in real-time as service requests are opened, viewed, updated and closed, receive status updates by sms and keep track of each request until completion.

MMM Servicesapp admins / service providers features:

Connect to any CRM, ERP or database system

• Access, manage and communicate remotely on all help desk issues

MMM ServicesApp(圖2)-速報App

• Create, forward, assign, change status, follow-up and close service tickets online

• Manage and monitor different calls from individuals, teams, departments on all levels

• View requests, customers, contacts and other information in a simple and fast way

• Receive updated online charts and reports by various levels and categories of service requests

MMM Servicesapp client features:

• Create and follow-up on service request in a few clicks

MMM ServicesApp(圖3)-速報App

• Get real-time access and updates on the status of their service request

• Receive service request updates by sms directly to mobile device

• View all open and closed service requests

• Provide service feedback online

• Multilingual

• Offers predefined request and responses to shorten input time

MMM ServicesApp(圖4)-速報App

• Take and attach a photo to any service ticket

MMM ServicesApp(圖5)-速報App

支援平台:iPhone, iPad