價格：免費
更新日期：2019-02-04
檔案大小：72.7 MB
目前版本：1.1.0
版本需求：需要 iOS 9.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：英語
EudataMobile App provides multiple collaboration channels and permits the multichannel interaction between customers and contact center agents or experts.
EudataMobile App relies on Eudata WCS infrastructure that must be purchased before using the app.
Features description:
- Audio/Video: Using EudataMobile can add to your customer service accessible via the mobile channel audio and video call (VoIP on WiFi, 3/4G Networks)
- Chat: with EudataMobile you can create “click-to-chat” Mobile app.
- Link pushing: it’s possible for the agent to push web contents
- Context Data: profile your customer and pass these info to the Agentent
- ChatBot interaction: interact with a first level chatbot that will assist you in finding the desired information
支援平台：iPhone, iPad