速報APP / 商業 / Ace Retailer Customer Journey

Ace Retailer Customer Journey

價格:免費

更新日期:2020-01-11

檔案大小:49.5 MB

目前版本:2.1.00

版本需求:系統需求:iOS 10.0 或以後版本。相容裝置:iPhone、iPad、iPod touch。

Ace Retailer Customer Journey(圖1)-速報App

The Ace Hardware Retailer Customer Journey Application is now available!

To help us achieve our Train and Execute Helpful goals there is a new, simple tool, retailers and field staff can use in their pursuit of amazing customer service – The Customer Journey App.

Two of the most critical factors to increasing our Helpful scores are:

• Availability of staff to provide meaningful assistance in the aisle and

Ace Retailer Customer Journey(圖2)-速報App

• Speed of checkout.

Retailers can use the Customer Journey app to track their customers’ in-store experience and measure how long it takes for customers to:

• Be greeted by an associate

• Receive assistance in the aisle

Ace Retailer Customer Journey(圖3)-速報App

• Checkout

With our NEW Version of the Journey App, you can now:

• View both current and previous customer journey results and get your rolled up scores

• Create reports using data collected through the app.

Ace Retailer Customer Journey(圖4)-速報App

o Monthly Journey Report

o Monthly Journey Reports via Email

Ace Retailer Customer Journey(圖5)-速報App

支援平台:iPhone, iPad