速報APP / 商業 / REVE Chat

REVE Chat

價格:免費

更新日期:2019-05-16

檔案大小:69.3 MB

目前版本:1.0.7

版本需求:需要 iOS 9.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。

支援語言:英語

REVE Chat(圖1)-速報App

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions.

Key Features

REVE Chat(圖2)-速報App

• Proactive Chat: Proactively engage with the website visitors for offering instant assistance and increase your chances of more sales.

• Visitor Initiated Chat: Visitor can send chat request which will be routed to available agent.

REVE Chat(圖3)-速報App

• File Transfer: Visitor and agent can send png, jpg, pdf, txt, zip file among themselves. Maximum file size is 10MB.

• Visitor Info: Agent can see visitor information details.

REVE Chat(圖4)-速報App

• Agent to agent chat: One agent can send message to another agent.

• Queuing: Manage your customer expectations effectively by providing them right information about waiting time when your agents are busy with other customers.

REVE Chat(圖5)-速報App

• Chat History: Agent can see chat history of currently engaged visitor.

• Chat Transfer: One agent can transfer his chat to another agent.

REVE Chat(圖6)-速報App

• Audio/Video Chat: Agent can easily interact with visitors via audio/video call.

支援平台:iPhone, iPad