價格:免費
更新日期:2018-06-08
檔案大小:2.4M
目前版本:1.0
版本需求:Android 4.1 以上版本
官方網站:https://www.supportbench.com
Email:support@supportbench.com
聯絡地址:隱私權政策
A case management application that delivers on the promises you make to your customers. Deliver the best support using the most flexible tool-set.
This version of the Android app includes:
• View and update cases including all of the fields
• View all of your teams cases
• View queues and your work queues
• View recent items
• Create new cases
• Attach new activities to cases including tasks
• Upload and view attachments on cases
• Take a picture and attach it to a case
• View the details of your tickets including comments with rich text and inline images
• Forward cases to other agents
Supportbench is a powerful and flexible case management system for those customer service and help desks that need more than just the status quo ticketing system.