價格：免費
更新日期：2019-04-16
檔案大小：18.5 MB
目前版本：1.1.1
版本需求：需要 iOS 10.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：英語
Akixi is a cloud-based call management and analytics company, offering unprecedented insight into how your contact processes are working and how you can optimise them for a game-changing, ultra-responsive customer experience.
The wallboard, which is available with both Akixi 1000 and 2000, can be customised on the desktop to suit your company’s specific needs and offers you a fantastic overview of your business’s performance, helping to motivate your teams. And now with this app users can display their real-time call statistics from a mobile device. It offers a highly visual display with options to notify you with a sound notification or vibration alert when SLA alarms are triggered - perfect if you are in a meeting, on the road or working remotely.
The Akixi app also includes the option to benefit from enhanced functionality with ACD Agent reporting and control. With this option enabled by your Akixi reseller or Service Provider, you are able to view ACD Agent lists and statistics, BLF reports, as well as control an agent’s status, for example, changing their do-not-disturb status or setting their not-available codes.
支援平台：iPhone, iPad