價格：免費
檔案大小：17.8 MB
版本需求：需要 iOS 9.0 或以上版本。與 iPhone 5s、iPhone 6、iPhone 6 Plus、iPhone 6s、iPhone 6s Plus、iPhone SE、iPhone 7、iPhone 7 Plus、iPhone 8、iPhone 8 Plus、iPhone X、iPhone XS、iPhone XS Max、iPhone XR、iPad Air、iPad Air Wi-Fi + Cellular、iPad mini 2、iPad mini 2 Wi-Fi + Cellular、iPad Air 2、iPad Air 2 Wi-Fi + Cellular、iPad mini 3、iPad mini 3 Wi-Fi + Cellular、iPad mini 4、iPad mini 4 Wi-Fi + Cellular、12.9 吋 iPad Pro、12.9 吋 iPad Pro Wi-Fi + Cellular、iPad Pro（9.7 吋）、iPad Pro（9.7 吋）Wi-Fi + 行動網路、iPad (第 5 代)、iPad（第五代）Wi-Fi + 行動網路、iPad Pro（12.9 吋)（第二代）、iPad Pro（12.9 吋)（第二代）Wi-Fi + 行動網路、iPad Pro（10.5 吋)、iPad Pro（10.5 吋）Wi-Fi + 行動網路、iPad （第六代）、iPad Wi-Fi + Cellular（第六代）、iPad Pro（11 吋）、iPad Pro（11 吋） Wi-Fi + 行動網路、iPad Pro（12.9 吋)、iPad Pro（12.9 吋）Wi-Fi + 行動網路、iPad mini（第 5 代）、 iPad mini（第 5 代）Wi-Fi + 行動網路、 iPad Air（第 3 代）、 iPad Air（第 3 代）Wi-Fi + 行動網路、iPod touch (第 6 代) 及 iPod touch (7th generation) 相容。
支援語言：丹麥文, 巴克摩文挪威文, 瑞典文, 英語
Puzzel's mobile app is developed and powered by Puzzel AS, and is a sub-product of our cloud-based contact centre solution.
The app gives both Puzzel agents and administrators access to the most relevant on-the-go features of the contact centre solution. In order to gain access to the features it is required that you are a registered contact center user, and that you have sufficient access to the relevant features.
The language used in Puzzel's mobile app is based on the language settings on your mobile phone, not the language settings in the contact centre solution. Languages supported are English, Norwegian, Swedish and Danish. If your phone uses a language other than these, English will be chosen as a default.
The main features available in Puzzel's mobile app are:
• Possibility for agents to log themselves on and off queues
• Possibility for administrators to log agents on and off queues
• Realtime view of queue- and agent statuses
• Realtime view of "Ticker" request data for services, queues and agents
• Possibility to manage "Service Variables"
支援平台：iPhone