價格：免費
更新日期：2018-03-02
檔案大小：19.4 MB
目前版本：2.4
版本需求：需要 iOS 9.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：丹麥文, 俄文, 匈牙利文, 土耳其文, 巴克摩文挪威文, 德語, 斯洛伐克文, 日語, 法文, 波蘭文, 瑞典文, 羅馬尼亞文, 義大利文, 芬蘭文, 英語, 荷蘭文, 葡萄牙文, 西班牙文, 阿拉伯文, 韓語, 波斯文
This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations. As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop. You must have an existing Deskpro helpdesk running the latest Deskpro version for this app to work.
* Create new tickets, users and organizations.
* Filter, sort, assign and update tickets.
* Swipe left in the ticket list for quick ticket actions.
* Customize the ticket view: choose to show custom fields or labels.
* Apply mass actions
* Reply quickly using your snippets and macros.
* Attach files from local storage, iCloud Drive, or Dropbox.
* Supports iOS notifications.
* Includes advanced features like problems & incidents.
支援平台：iPhone, iPad