價格：免費
更新日期：2019-01-31
檔案大小：1.6M
目前版本：2.1.6.1
版本需求：Android 4.4 以上版本
官方網站：https://www.samsungsds.com
Email：ems.support@samsung.com
聯絡地址：125, Olympic-ro 35-gil, Songpa-gu, Seoul, South Korea
Samsung SDS EMM Remote Support enables IT Admin's remote troubleshoot when users encounter a problem.
It is a remote troubleshoot solution for the IT Admin and users of Samsung SDS EMM.
Samsung SDS EMM Remote Support provides:
- Doesn't require in-person analysis
- Supports Samsung Galaxy or other devices with Android 4.4 (Kitkat) or higher version. (the other devices only use screen share)
- IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support
- Enables IT Admin to send the compressed files to the user and vice versa.
Samsung SDS EMM Remote Support is provided upon a valid license.