價格：免費
更新日期：2017-01-08
檔案大小：2.1 MB
目前版本：2.5.4.4
版本需求：需要 iOS 9.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：英語
OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device. With the OneAgent, agents are able to pick up calls that were directed from the IVR, transfer/conference them, sign in to multiple services or instances and even use it to insert data in the Agent Script! With OneAgent you can handle various types of inbound/outbound interactions such as voice, mail, social media and IM.
支援平台：iPhone, iPad