價格：免費
更新日期：2018-11-26
檔案大小：6.1 MB
目前版本：1.1.3
版本需求：需要 iOS 10.3 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：英語
*****YOU MUST BE A TeamSupport CUSTOMER TO LOG-IN AND USE THIS
APP*****
Provide better support to your business customers with the TeamSupport app
for iOS. With the power of the TeamSupport app you can view, assign, and edit
tickets on the go, respond to customer requests, collaborate with your team to
resolve issues faster, view information at the customer (both company and contact level), and keep up to date with internal discussions.
TeamSupport is customer support software built for business to business (B2B)
to help you simplify communication, understand your business customers
better, and increase customer satisfaction.
Key Features:
* Get a quick overview of agent and customer activity within TeamSupport
* View and search for all tickets in your TeamSupport account
* Update tickets including ticket assignment, group, severity, and more
* Add public (customer-facing) or private (internal-facing) actions to tickets
* Get detailed custom field information that is applicable to each unique ticket
* View and search for customers at both the company and contact level
* Limitless scrolling simplifies app navigation and speeds search
* View and post to Water Cooler for better collaboration
* Single tap logout for users managing multiple TeamSupport accounts
Download the TeamSupport app today and stay tuned for future updates and
improvements!
*****You must be a TeamSupport customer to use this app*****
Testimonials
-- -- -- -
“TeamSupport has helped communication and organization of current customer
issues between my team- without the ability to track, customize, and respond in
such a great ticketing system, we wouldn't be as efficient serving our clients” –
Trisha Evans, ICANotes
“TeamSupport is our company's most vital tool to our success in customer
satisfaction. It's efficient, organized, and perfectly powerful for every instance
we use it in.” - Spencer Michaels, A.C.T. Lighting
“A large amount of information at your fingertips. Staying organized and on task
is easier with Team Support” – Patricia Burton, Tenmast
支援平台：iPhone, iPad